Buzz Points® is looking for a dynamic individual to become part of our team to help us grow our brand and opportunities within the financial services industry.  The role is an entry-level hybrid position supporting both marketing and sales development for community financial institutions. 

Buzz Points® is an innovative rewards platform for Community Banks and Credit Unions, built by experts, based on the art and science of incentives.

  • Community Banks and Credit Unions gain access to a sophisticated reward program designed to build revenue, complete with integrated marketing campaigns tailored for their local markets that drives customer acquisition, product utilization, customer loyalty, and more.

  • Cardholders earn points for completing profitable behaviors like using their cards, enrolling in eStatements, getting approved for a loan, etc. Points can be redeemed for a variety of exciting rewards including: gift cards, Real-Time Rewards at Preferred Businesses, donations to charity, discounted loan rates, travel or cash back.

Buzz Points is a fast-growing company.    Our investors include Lead Edge Capital, KEC Ventures, Greycroft Partners, Wild Basin Investments, Daylight Partners, Metamorphic Partners, Discover Financial Services/PULSE and more. 

 

As a Marketing and Sales Development Representative, you will  responsible for supporting both marketing and sales development for community financial institutions, driving market share and qualifying leads that build Financial Institution pipeline for the FI Sales organization. 

You will also be responsible for running campaigns focused on inbound/outbound contacts, developing and qualifying leads to the point of handoff to the sales force.  The MSDR will significantly contribute to the growth of our business.

 

You will interact with senior management (sales and marketing) and provide input on the sales process.

With high performance, this role will lead to the next level of career progression to be trained to become a FI Sales Consultant.  This role will have a direct and substantial impact on Buzz Points’ footprint and top-line results.
 

MDR duties and responsibilities:
 

  • Actively prospect for leads through emails, calling, social media, introductions, etc.

  • Receives requests prospects who want more information, researches and contacts them immediately.

  • Research to find new contacts, updating email addresses/domains and overall information for various Financial Institutions.

  • Create marketing and sales content in various formats including email copy, blog content, and any other formats or projects that may come up.

  • Executing marketing campaigns to drive sales prospects, via:

    • Email Marketing (through SalesForce Pardot)

    • Social Media Marketing (LinkedIn content distribution)

    • Web Marketing (through content on our corporate site)

    • Opportunities to support in-person events down the road (post-COVID)

  • Assist with developing creative and impactful marketing concepts and copy, varying from infographic copy to one-pagers, email copy to blog ideas.

  • Analyze, report and present results of various A/B testing to inform team on performance of current campaigns and to make decisions on future campaigns.

  • Scheduling introductory calls between inbound leads and sales representatives.
     

SDR duties and responsibilities:
 

  • Qualify sales leads/targets from marketing-driven campaigns, including detailed needs analysis, product overview, and potential solution fit.

  • Contact new prospects via phone, chats and email to discuss and understand their needs and to explain how these needs could be met by our programs.

  • Perform research on companies as a component of lead generation and qualification activities utilizing the web and other research tools available.

  • Update prospect database with conversations, competitive information, company size, decision making criteria and other pertinent information.

  • Educate clients/prospects/targets on the Buzz Points value proposition.

  • Meet or exceed all sales targets and performance metrics.

  • Maintain a CRM (Salesforce) with leads and effectively manage an account set, keep detailed and accurate notes of all sales related activities.

  • Communicate with the BP management team and team members to increase client satisfaction, conversion and drive overall sales and marketing improvements.

  • Meet and/or exceed monthly performance targets for number of outbound-generated leads, qualified leads passed and pipeline contribution.

  • Special projects and other duties will be assigned as needed.

In a nutshell, you must have an ability to understand business needs, develop relationships with executives, and map Buzz Points platform technology solutions to those business needs of community financial institutions.

  • An independent worker who can thrive in a remote, start-up environment.

  • Has experience in a marketing/copywriting role.

  • Driven to experiment with A/B testing.

  • Comfortable crafting professional messaging directed to financial institution executives.

  • Proficiency in Microsoft Word/Excel for basic reporting.

  • Organized and can thrive working with moving parts.

  • Persuasive with strong negotiation skills.

  • Attention to detail is a must.

  • Thrives in a high-tech, fast-paced, team-oriented environment.

  • Enthusiasm, positive attitude, self-motivation, and strong work ethic.

  • Ability to understand and successfully promote technical offerings and solution sets.

  • Exceptional phone, written, and interpersonal skills.

  • To fit within our culture, you must:

  • High integrity, laser focused, and have a “need to succeed”.

  • Be client focused and service oriented.

  • Results oriented and be a believer in continuous improvement.

  • Use facts and data to support recommendations and drive decisions.

  • Respectful, collaborative, apolitical, and a team player.  We win and we win together.

  • Knowledge of marketing techniques and databases used in marketing.

  • Salesforce Customer Relationship Management (CRM) experience a plus.

  • Exceptional phone, written, and interpersonal skills.

  • Undergraduate degree preferred; and/or other relevant work experience desired.

  • High level of intellectual horsepower with strong business acumen and excellent judgment.
     

Pluses:
 

  • 1-2 years’ experience in business, high volume, fast-paced inside sales environment is ideal.

  • Understanding of the nuances of a Financial Services Institution (i.e. banking regulations, mechanisms of fee-based income versus not-interest income, payment mechanics, industry trends, etc.).

  • Experience developing marketing and sales content.

  • Familiarity with the rewards economy (social, local, mobile).

Buzz Points is an equal opportunity employer. All final candidates will be subject to a pre-employment background check.

Marketing and Sales Development Representative

What is Buzz Points?

What You'll Do:

Who you are:

What's required:

To Apply:

Please email a letter of interest and your resume to jobs@buzzpoints.com.

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